Who we are
Last updated 10th Jan 2026: Our website address is: https://capp-productions.com.
CAPP Productions (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
CAPP Productions is a creative marketing and media studio. If you have questions about this policy or your data, you can contact us at: charlieauldr@gmail.com
Data we collect
- Information you provide (Contact Form / Email)
- When you contact us (via our contact form or by email), we may collect:
- Your name (if provided)
- Your email address
- The message you send and any project details you include
We use Google Analytics to understand how visitors use our website (for example: pages visited, approximate location, device type, time spent on pages, and referral source). This information is collected using cookies and similar technologies.
Google analytics may collect:
Online identifiers (e.g., cookie IDs), Device/browser information, Usage data (pages viewed, clicks, time on page), Approximate location (derived from IP address)
Google may process this information on our behalf to provide analytics reports.
Media (Embedded content e.g YT)
Some pages include embedded videos (such as YouTube). Embedded content behaves similarly to visiting the third-party website directly and may set cookies or collect data depending on your settings and whether you’re logged into that service.
How we use your data
We use your data to:
- Respond to enquiries and communicate with you
- Provide quotes, agreements, invoices, and deliver our services
- Improve our website and understand what content is useful (analytics)
- Prevent spam and protect our website
We do not sell your personal data
Legal basis for processing (UK GDPR)
Where UK GDPR applies, we rely on the following legal bases:
- Legitimate interests: to respond to enquiries, run our business, and improve our website
- Contract: to provide services you request
- Legal obligation: for accounting/tax records where relevant
- Consent: for analytics cookies where required (see “Cookies”)
Cookies
We use cookies for:
- Analytics (Google Analytics) to measure and improve site performance
- Embedded content (e.g., YouTube) which may set its own cookies
- Where required by law, analytics cookies will only be set after you provide consent via our cookie banner/settings.
You can also control cookies through your browser settings.
Who we share data with
We may share data with trusted service providers necessary to run our business and website, such as:
- Website hosting providers
- Email providers
- Google Analytics (Google)
These providers process data under their own terms and/or on our instructions, depending on the service.
International rights
Some providers (including Google) may process data outside the UK. Where this happens, we rely on appropriate safeguards required by applicable law.
How long we keep your data for
- Enquiry messages: typically up to 12 months after last contact
- Client/project records (quotes/invoices/contracts): typically 6 years for accounting/tax and legal purposes
- Analytics data: retained according to our Google Analytics settings
Your Rights
Depending on your location and applicable law, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent (for analytics cookies)
- To exercise your rights, contact us at: Charlieauldr@gmail.com
Security
We take reasonable steps to protect your data. However, no online system can guarantee absolute security. Please avoid sending sensitive personal information through the contact form.
Changes to this policy
We may update this policy. The latest version will be posted on this page with the updated date.